#NEWEGG 4K MONITOR MAC UPDATE#
#NEWEGG 4K MONITOR MAC PC#

Newegg has since apologized to Gamer Nexus and released an official statement about the changes to its policies. Of course, there is no way to verify the validity of these claims. Many other customers spoke up as a result of the scandal, saying that similar things had happened to them. The motherboard was sold broken, refunds were refused based on the open-box policy, and the problem was only solved when the customer in question turned out to have a YouTube following. It seems that Gamer Nexus had discovered a potential flaw in NeweggвЂ™s policies.

#NEWEGG 4K MONITOR MAC UPDATE#

PCGamer notes that GigabyteвЂ™s customer service rep revealed that Newegg declined the cost of the repair and that the board was sent back to NeweggвЂ™s warehouse, still broken.Д¬ustomer Service Update /qxAYjDCdCU This indicates that Newegg attempted to have it repaired. The Z490 Aorus Xtreme also came with a return material authorization (RMA) sticker from Gigabyte, the manufacturer of the board. Newegg sold the board as part of its open-box policy, meaning it had already been opened prior to being shipped to Gamer Nexus. It was, indeed, broken, although the damage is not consistent with something that could have happened during shipping - it came with bent pins. Gamer Nexus inspected the motherboard and detailed the damage in another video. This led to Newegg immediately returning both the money Gamer Nexus paid and the motherboard itself. Unfortunately, despite numerous attempts, Newegg hadnвЂ™t acted on this problem until Burke revealed himself as part of a YouTube channel with a large following (1.58 million subscribers) and made the entire matter public on the Gamer Nexus Twitter account. As the tech YouTube team never opened the motherboard, the claims about it being damaged were suspicious and made Gamer Nexus pursue the matter further. The company has also kept the motherboard, leaving Burke with no hardware and no refund. NeweggвЂ™s customer service then told Burke that the motherboard was damaged and denied refunding Gamer Nexus. By the time the hardware arrived, it was no longer needed, so Burke himself attempted to return it without ever opening the box it arrived in. Steve Burke of Gamer Nexus said that the motherboard cost the team around $500. What exactly happened? ItвЂ™s a bit of a long story.ДЄ popular YouTube channel, Gamer Nexus, ordered a Gigabyte Z490 Aorus Xtreme motherboard from Newegg. What started as a fairly innocent attempt at returning a product ended in disaster, eventually leading to Newegg changing its return policies. as well as the source of some of the best motherboards, but it seems that even such a large company may have issues that, when exposed, truly put it in a bad light.

#NEWEGG 4K MONITOR MAC PC#

Newegg is a massive retailer and a key player in the PC parts market in the U.S.

Newegg 4k monitor mac